Privacy Policy

1. Introduction

Dynamic Cargo Services Limited ("DynaCargo", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at dyna-cargo.com and any related services (collectively, the "Service").

2. Information We Collect

Personal Information

When you register for an account, we may collect the following information:

• Full name and contact details (email address, phone number)
• Company name, registration number, and business address
• Billing and payment information
• Vehicle and fleet details (for transporters)
• Warehouse and facility details (for warehouse operators)
• Profile photos and company logos

Automatically Collected Information

When you access the Service, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, features used, timestamps)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Match loads with available transporters and warehousing
• Process transactions and send related information
• Communicate with you about your account, updates, and promotions
• Improve and personalize your experience on the platform
• Comply with legal obligations and enforce our terms
• Detect and prevent fraud or unauthorized access

4. Sharing of Information

We may share your information in the following circumstances:

• With other users: Your public profile, company details, and listings are visible to other platform users to facilitate transactions.
• Service providers: We share data with third-party vendors who assist in operating the platform (hosting, payment processing, analytics).
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at the details provided below.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Service.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.